QCAI (provided by Queen City AI, "we", "us", or "our") is an intelligent
community assistant application serving residents of
Charlotte, North Carolina. We are committed to protecting your privacy and ensuring a safe environment
for all our users.
2. Data Collection & Usage
To provide our community services, we collect the following information:
Authentication Data: User IDs (usernames/emails) are collected to secure your
account and link your posts in the Marketplace, Rentals, and Events sections.
Location Information: We use your map location to provide localized content (such
as nearby rentals or events). This data is used for application functionality and is not used for
tracking.
3. User-Generated Content (UGC) Policy
QCAI allows users to post rental listings, marketplace items, and events. Our commitment to safety
includes:
Moderation: We maintain a zero-tolerance policy regarding illegal,
discriminatory, or offensive content.
Enforcement: All reported content is reviewed and, if found in violation, will
be removed within 24 hours.
Safety Tools: Users have access to in-app reporting and blocking features for
every post or profile.
4. AI Intelligence Architecture: Two Tiers of Privacy
QCAI utilizes a dual-tier AI architecture to maximize your privacy and control. It is critical to understand the different destinations for your data based on the feature used:
Tier 1: Cloud-Powered AI Features
Standard AI features (Chat, Analysis, DIY Help) utilize cloud-based models for high-performance processing.
Data Sent: Your typed messages, specific questions, and any photos you manually attach.
Destination: Professional AI providers (OpenAI or Google) or our secure QCAI Backend.
Protection: Your data is protected by strict API privacy terms and is never used for advertising.
Tier 2: Context OS & Personal Gateway
Sensitive sensor data used for proactive awareness is handled with strict local-first principles.
Data Collected: Steps/Vitals (HealthKit), Motion state, Local Calendar, and Semantic Location.
Destination: This data is transmitted EXCLUSIVELY to your personally owned and managed OpenClaw Gateway.
Privacy: QCAI developers and third-party cloud AI providers NEVER receive, intercept, or store this sensor data. It remains entirely within your private infrastructure.
Data Governance
Your account credentials and financial information are never shared with any AI tier.
You have granular control over each sensor domain in Settings → Context OS.
Revoking AI consent immediately stops all data transmission to both tiers.
5. User Consent & AI Opt-Out
Before you use AI-powered features for the first time, the app will display a consent screen explaining
what data is shared and with whom. You must actively agree before any data is sent to third-party AI
providers.
To grant consent: Tap "I Agree" on the AI consent screen when prompted.
To withdraw consent: Go to Profile → Settings → Privacy → Revoke AI
Consent. AI chat features will be disabled until you re-enable consent. All other app
features remain available.
6. Data Rights
You have the right to access, update, or request the deletion of your personal information. You can
manage your profile settings within the app or contact our support team for assistance with data
removal.
7. Contact Us
Questions about this policy or support requests can be directed to the QCAI Team.